We make EFTPOS payments easy for your business. We deliver simple, effective and reliable EFTPOS solutions so you can focus on what you do best.

Partner with Australiasia's largest independently owned EFTPOS provider

We have been helping Kiwi businesses with payment solutions for over 20 years. We build payment products especially for business owners like you. We love making payments simple so you can focus on your business. Here are some of the ways we can help you.

More payment choices

Mobile, Countertop or POS integrated - we've got the EFTPOS solution for you with plenty of value added features to choose from

Flexible solutions

Payments on the move? Need a shorter term? Need extra features? Tell us about your business and we will tailor a solution

Simple, honest pricing

Simple pricing for a smarter choice. No hidden charges. No surprises. No stress. We walk you through the entire process

Modern, secure technology

Reliable EFTPOS machines with Wi-Fi, mobile data (SIM) and LAN connectivity. Plug & play set-up with remote software updates

Locally owned & operated

We’re proud of our Kiwi heritage and passionate about helping Kiwi businesses succeed by simplifying payments

Here to help 24/7

We have our own in-house support teams and specialists based in NZ who are available 24/7 for your assistance

The independent payments experts

Smartpay is the largest independently owned and operated EFTPOS provider in Australasia and, no bragging, we’re pretty darn good at it.

We provide reliable EFTPOS solutions and prompt support. We’re big on service with 24/7 expert support, and include many add-on features as standard.

We offer a choice of EFTPOS terminals and lease terms, so you can find the best suited payment solution for your business.

How we make payments simple

At Smartpay, we understand that EFTPOS payments are invaluable to your business and believe in offering a simple and well-suited option for your specific business needs. Our payment experts are happy to help you with the process of getting set-up with Smartpay EFTPOS

Walk you through the process

A payments specialist will guide you through getting the best EFTPOS solution for your situation. They’ll give you their tips and referalls on getting set-up with external parties such as banks and POS providers.

Easy digital application

When you’re ready to join, simply review and digitally sign the contract that we’ve pre-filled for you. Easy as that.

Plug and play set up

Your terminal comes with simple in the box instructions to get you up and running in minutes, plus a handy quick reference guide. If you need help, our technical help desk is here 24/7.

Simple online ordering

Save time by ordering your EFTPOS supplies direct from our online store. Easy check-out and fast shipping.

Set and forget

We’ll leave you to get on with business and we’ll take care of upgrades and compliance. Our terminals can be remotely updated over the air. We’ll be in touch to let you know about new innovations and features.

Our Service Promise

24/7 Expert Support

Get help when you need it. Our technical experts are available 24/7, 365 days a year. If you need help with your payment solution, just give us a call.

Industry leading service

We pride ourselves on providing industry leading service to our customers to ensure you can keep taking payments smoothly.

Ongoing free security and software updates

We’ll keep you secure and compliant with ongoing remote updates to your EFTPOS terminal so you’re always up to date.

Prompt and free equipment replacement

If you experience a fault with your EFTPOS machine that can’t be resolved by our technical support team over the phone, we will get you a free replacement.

Swift responses and support

We endeavour to answer all calls within 1 minute. 80% of our calls are answered within 20 seconds.

First call resolution

We resolve 90% of your support requests within the first call. We have an average talk time of 4 minutes.

Continual product improvements

Our in-house tech teams work around the clock to release new payment features and product improvements which add value to your business.

Hardware warranty

Any terminal you purchase, rather than lease, has a twelve month warranty period. If you lease equipment from us you are covered by our service contract.

Smartpay EFTPOS for various industries

What our customers have to say

Great

Smartpay New Zealand

4.2

Based on 215 reviews

Sylvie W.

Our Rotary Club needed an EFTPOS machine in a hurry, so we contacted Smart Pay. Being elderly, we imagined this would be a daunting task, but it was anything but. Maja, at Smart Pay, realizing not everyone is confident completing and signing on line documents, sent us a printable copy, which made the process very simple. Maja was patient with us oldies, treating us with the utmost respect and consideration. She was friendly, and a pleasure to deal with. Now we are off selling our high end Xmas puddings, so a nice cash injection for our many charities coming up, thanks to Smart Pay !

Pamela R.

As a brand new business, Xev at Smartpay was a massive help in getting me set up with this. He listened to my needs, was patient and understanding, extremely knowledgeable and super supportive, checking in regularly to ensure all was ok ...even helping out with what was needed from my bank. Thanks Xev ...you've been amazing. The customer service support team are also fab ...a wee wait sometimes on the phone, but always able to talk me through what's needed to get any issues resolved or any questions answered. Thanks Smartpay ...a smooth intro to using your system! Great value too!

Derek A.

I recently took over a business with an existing terminal, smartpay walked me through their process and on day one, everything worked like it should have. They followed up to ensure I was happy, and now it just works. Mansi Mudgil from Smartpay was excellent to work with.

Hritom R.

Smartpay offered a simple, convenient and functional service which served all the needs of our Bengali community over our busiest cultural festival. Would wholeheartedly recommend.

Hannah N.

Jamie is very helpful and the team of Smartpay support our business very quickly. Thank you very much.

Steve Forbes M.

Vasco and the team at Smartpay were awesome. We had 2 different EFTPOS companies and migrated 2 stores and the main office in one go. thank you for making the seamless! - Canterbury of NZ

BY Medical Surgical L.

We have been a client for the past 7 years. Seamless, proactive and professional service every time. A special shout out to Faye Mateni (Payment Specialist) for her patience in answering all our queries and reassurances that our contract negotiations are well met. The cost savings as part of our renewal was the cheery on the top. Highly recommended!

George M.

I had a fantastic experience working with Alex from SmartPay. Their expertise and responsiveness made the entire process smooth and hassle-free. Alex took the time to understand my needs and provided tailored solutions that exceeded my expectations. Highly recommend!

Hafsa Tariq A.

The whole process was very straightforward and smooth. Mansi from SmartPay was very efficient and helpful during the whole process.

HR M.

Smartpay and Mansi have been amazing. This is first time i am dealing with Mansi but she had amazing skill and patience to deal with clients. Nice and easy to communicate on the end of the phone .I never been problem with smart pay before this time Mansi dealing sort out big matter for me ...Really thank you Mansi and Smart Pay team

Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.

Choose Smartpay