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New Business Assurance

Select the best EFTPOS payment solution for your new business without worrying about a possible change in circumstances

New Business Assurance from Smartpay

At Smartpay, we understand that starting up a new business is a big investment. To help make this time easier, we offer new business owners the opportunity to take up the New Business Assurance programme.

You can choose your payment solution with certainty and confidence knowing that should things not work out as planned for your new business, you won’t have to worry about the remaining debt on your EFTPOS contract. 
S920 EFTPOS machine with Smartpay logo

Making payments easy with New Business Assurance

Mitigate some of the risk

If business does not work out as planned, you can be rest assured that you can exit your EFTPOS contract without owing the pending amount

Beverage Break Cafe Cheerful Coffee Discussion Concept

Choose with confidence

Covered for 36 months, should you discontinue trading, you can send your terminal back with no penalties or affect on your credit record

Easy to claim

Get in touch and complete a copy of either our Statutory Declaration or provide written proof and send back the EFTPOS terminal

Why get New Business Assurance?

Start with confidence

Get an EFTPOS solution without worrying about the contract duration

Cost-effective solution

An affordable solution for new businesses. Costing only $9.95 (+GST) a month.

Covers all your Smartpay terminals

There are no limits to the number of terminals covered for the one business

36 month cover duration

Give yourself a 36 month cover while your new business settles in

Short term EFTPOS machine hire S920 terminal

How to get New Business Assurance?

To qualify for New Business Assurance, you must be a new business that has not had EFTPOS before and are leasing your EFTPOS terminal from Smartpay for a period of 36 months or longer. 

You can enquire with us here our just ask our payment specialists to include this value add in our service contract with your business. 

 

Learn more about our EFTPOS solutions

Contactless card payment on EFTPOS machine

Mobile EFTPOS

Take payments on the go with a sleek and versatile mobile EFTPOS terminal

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Countertop EFTPOS

Your stylish and reliable companion for taking payments in-store

contactless card payment on EFTPOS machine with beer on the side

Short term rentals

Need EFTPOS for a limited time? Check out our flexible short term rental plans

More reasons to choose Smartpay

EFTPOS for everyone

Mobile, Countertop or POS integrated – we’ve got the EFTPOS solution for you.

Flexible solutions

Need a shorter term? Need extra features? Talk to us about a deal for your business.

Experts on hand

No middle men here. Deal directly with the experts. We develop our own software and service our own terminals.

Built on experience

Nearly two decades of making payments simple for Kiwi businesses.

Locally owned and operated

We’re proud of our Kiwi heritage and passionate about helping you succeed.

 

What our customers have to say

Great
4.2
Based on 221 reviews
Clive W.
Clive W.
Quick hassle free process.
Mariangela H.
Mariangela H.
We love Smartpay! The terminal is user-friendly and we havent encountered any issues. 🙂
Sue L.
Sue L.
Josh was outstanding - really understands what delivering good customer service entails. We would highly recommend Smartpay!
Quentin C.
Quentin C.
Exemplary customer service from Smartpay and Nathan. I've used Smartpay for first time short-term hires for 2 different NFP's banking at 2 different banks. One bank was very difficult to work with and without Nathan it would have been too late for the event we were holding. Highly recommended to minimise the stress.
Sylvie W.
Sylvie W.
Our Rotary Club needed an EFTPOS machine in a hurry, so we contacted Smart Pay. Being elderly, we imagined this would be a daunting task, but it was anything but. Maja, at Smart Pay, realizing not everyone is confident completing and signing on line documents, sent us a printable copy, which made the process very simple. Maja was patient with us oldies, treating us with the utmost respect and consideration. She was friendly, and a pleasure to deal with. Now we are off selling our high end Xmas puddings, so a nice cash injection for our many charities coming up, thanks to Smart Pay !
Pamela R.
Pamela R.
As a brand new business, Xev at Smartpay was a massive help in getting me set up with this. He listened to my needs, was patient and understanding, extremely knowledgeable and super supportive, checking in regularly to ensure all was ok ...even helping out with what was needed from my bank. Thanks Xev ...you've been amazing. The customer service support team are also fab ...a wee wait sometimes on the phone, but always able to talk me through what's needed to get any issues resolved or any questions answered. Thanks Smartpay ...a smooth intro to using your system! Great value too!
Derek A.
Derek A.
I recently took over a business with an existing terminal, smartpay walked me through their process and on day one, everything worked like it should have. They followed up to ensure I was happy, and now it just works. Mansi Mudgil from Smartpay was excellent to work with.
Hritom R.
Hritom R.
Smartpay offered a simple, convenient and functional service which served all the needs of our Bengali community over our busiest cultural festival. Would wholeheartedly recommend.
Hannah N.
Hannah N.
Jamie is very helpful and the team of Smartpay support our business very quickly. Thank you very much.
Steve Forbes M.
Steve Forbes M.
Vasco and the team at Smartpay were awesome. We had 2 different EFTPOS companies and migrated 2 stores and the main office in one go. thank you for making the seamless! - Canterbury of NZ
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Frequently Asked Questions

If you lease EFTPOS from Smartpay for your business and for some reason your business doesn’t work out as you expected and is forced to close, you can send your terminal back with no penalties, no more contract to pay and no credit record.

This assurance covers your initial contract term (minimum of 12 months). If your business closes simply fill out the statutory declaration form, provide one months notice and you can send back the terminal with no questions asked and no more payments to make. It’s that simple.

New Business Assurance is available to new Smartpay customers that sign up for a minimum 12 month EFTPOS lease and is valid for the length of the contract term.

By using the “Shift Total” option, you can get a printed record of the transactions that have incurred a surcharge and what this amount is for each transaction. We recommend that you print these off daily or weekly to keep track of this. The “Shift Totals” reports on credit card (insert/swipe) and Contactless surcharges separately.

Credit card surcharging is applicable on payments made on Visa, Mastercard, UnionPay AMEX, Diner and JCB cards. If the customer inserts/swipes their credit card and chooses the “credit” option, the programmed surcharge will apply.

Contactless surcharging is applicable on payments with any NFC enabled card or device. The card is not inserted or swiped in the terminal and, if the transaction is below $200 a PIN is not required for authorisation of the payment. These include all cards and devices with payWave (Visa), Tap & Go (Mastercard), Apple Pay and Google Pay.

Speak with one of our Kiwi payment specialists today!

Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.