Accept EFTPOS payments and complete the sale even when the card is not physically present
Mail Order & Telephone order transactions
A flexible way to take EFTPOS payments without the physical presence of the cardholder. All you need are the card details and authorisation from the customer.
This helps you increase your physical presence and make sales over the phone or via mail order by manually entering the card details on a physical terminal to complete the purchase.
All debit or credit scheme cards (Mastercard, Visa, AMEX, JCB) that are enabled by your acquirer can be processed via MOTO.
Making payments easy with MOTO
Make sales on the phone or via mail order
Perfect for businesses that need to make sales over the phone or via a mail order
Get paid anytime, anywhere
Process payments without the card or the cardholder present. All you need is authorisation from the cardholder
Offer more services to customers
Offer services such as delivery, recurring subscriptions and special promotions in a mail-order catalogue
Why get MOTO?
Flexible payment solution
Get paid when the customer's card is not present like over the phone or via mail order
Increased presence for your business
Sell your products & services nationwide without the physical need for a store front
Process recurring payments easily
Easily process recurring payments with a simple selection on your EFTPOS terminal
Free of charge and easy to use
MOTO feature is free of charge from Smartpay. Just activate this with your merchant bank
Getting started
Smartpay terminals have the MOTO feature enabled.
Before starting a MOTO transaction, please double check that you have this functionality enabled. You can do this by calling Worldline (formerly Paymark) on 0800 729 627 – you will need to have your terminal ID handy.
If you do not have the MOTO functionality, please call your merchant bank and request for this to be enabled.
Learn more about our EFTPOS solutions
Mobile EFTPOS
Take payments on the go with a sleek and versatile mobile EFTPOS terminal
Countertop EFTPOS
Your stylish and reliable companion for taking payments in-store
Short term rentals
Need EFTPOS for a limited time? Check out our flexible short term rental plans
More reasons to choose Smartpay
EFTPOS for everyone
Mobile, Countertop or POS integrated – we’ve got the EFTPOS solution for you.
Flexible solutions
Need a shorter term? Need extra features? Talk to us about a deal for your business.
Experts on hand
No middle men here. Deal directly with the experts. We develop our own software and service our own terminals.
Built on experience
Nearly two decades of making payments simple for Kiwi businesses.
Locally owned and operated
We’re proud of our Kiwi heritage and passionate about helping you succeed.
What our customers have to say
Frequently Asked Questions
Select PURCHASE, enter the purchase amount and press ENTER
Terminal will prompt user to PRESENT / INSERT or SWIPE CARD
Press ENTER at this stage
Type in the 16-digit card number, press ENTER
Enter card expiry date [mm/yy], press ENTER
Terminal will prompt to enter CSC – select YES or NO and follow screen prompts
Select SINGLE MOTO
Select CRD account type (This will only work with credit account option)
EFTPOS terminal displays ACCEPTED or DECLINED result
EFTPOS receipt will be offered (depending on receipt print/prompt settings)
EFTPOS terminal returns to idle screen ready for next transaction
Select REFUND
Swipe merchant refund card and enter refund PIN
Terminal will prompt user to PRESENT / INSERT or SWIPE CARD
Type in the 16-digit card number, press ENTER
Enter card expiry date [mm/yy], press ENTER
Terminal will prompt to enter CSC – select YES or NO and follow screen prompts
Select SINGLE MOTO
Select CRD account type (This will only work with credit account option)
EFTPOS terminal displays ACCEPTED or DECLINED result
EFTPOS receipt will be offered (depending on receipt print/prompt settings)
EFTPOS terminal returns to idle screen ready for next transaction
The amount being refunded should be credited back to the card used for the original purchase.
Speak with one of our Kiwi payment specialists today!
Every year our payment specialists help hundreds of businesses in all sorts of industries to get the right payment solution. Talk to us about your business today.